Refund & Cancellation Policy

1. The 3-day refund window

If you are genuinely not satisfied with the course content, you may request a refund within 3 (three) calendar days from the date and time of your purchase. Requests made after this window has closed will not be considered.

2. How to request a refund

Send an email to sandeepdstudios@gmail.com from the email address you registered with, including:

• Your full name and registered email address.
• Your Razorpay payment or order ID (it is in your payment receipt).
• A clear, specific and genuine reason explaining why the content did not work for you.

A vague request such as "I changed my mind" or "not interested now" is not a valid reason. A proper, honest explanation is required so that we can understand and improve.

3. If our team does not reply in time

We aim to reply to every refund request within 3 working days. If our team fails to respond to your request within 3 days of receiving it, your refund window is automatically extended and stays open until we reply. You are never penalised for a delay on our side. Please keep a copy of your original email as proof of the date you wrote to us.

4. Decisions are at our sole discretion

Every request is reviewed individually. The decision to approve or decline a refund rests solely and entirely with the Sandeep Design Studios team. Submitting a request within the 3-day window does not create any automatic right or entitlement to a refund, and our decision on the matter is final.

5. When a refund will not be given

• The 3-day window has passed (except where extended under section 3).
• A substantial part of the course has already been watched or completed.
• The bonus templates, agreements, sample designs or onboarding documents have been downloaded.
• A certificate has been generated from your account.
• You have breached our Terms & Conditions — for example by sharing your login, recording lessons or redistributing content.
• The purchase was made using a discount coupon of 50% or more, unless we decide otherwise at our discretion.
• The request is based on issues outside our control, such as your internet connection or device.

6. How approved refunds are paid

Approved refunds are returned through Razorpay to the original payment method used at checkout. Funds usually reach your account within 5 to 7 working days, depending on your bank or card issuer. We cannot refund to a different account, card or UPI ID. Any payment gateway charge that is non-recoverable may be deducted where applicable.

7. What happens to your access

When a refund is approved and processed, your enrollment is cancelled and your access to the course, bonuses and certificate ends immediately. You must delete any material already downloaded; continued use after a refund is a copyright infringement under our Terms & Conditions.

8. Cancellations

Because access is delivered instantly and digitally, an enrollment cannot be "cancelled" once payment succeeds — the only route is a refund request under this policy. If a payment was deducted but access was not granted, write to us immediately and we will either grant access or refund the amount in full.

9. Contact

For anything related to payments or refunds, reach us here: